Overview
Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Specifications
Performance
| Product type | Headset |
|---|
| Wearing style | Head-band |
|---|
| Recommended usage | Office/Call center |
|---|
| Headset type | Monaural |
|---|
| Product colour | Black |
|---|
| Operating keys | Answer/end call, Mute, Volume +, Volume - |
|---|
| Colour name | Black |
|---|
| Volume control | Button |
|---|
| Control unit type | In-line control unit |
|---|
| Signal-to-Noise Ratio (SNR) | 53 dB |
|---|
| Country of origin | Mexico |
|---|
Ports & interfaces
| Connectivity technology | Wired |
|---|
| USB connectivity | Yes |
|---|
| USB connector | USB Type-A |
|---|
Headphones
| Ear coupling | Supraaural |
|---|
Microphone
| Microphone type | Boom |
|---|
| Microphone frequency | 35 - 21000 Hz |
|---|
| Microphone sensitivity | -40 dB |
|---|
| Microphone direction type | Omnidirectional |
|---|
| Microphone noise-canceling | Yes |
|---|
| Microphone mute | Yes |
|---|
System requirements
| Windows operating systems supported | Windows 10, Windows 11 |
|---|
| Mac operating systems supported | MacOS |
|---|
Sustainability
| Sustainability compliance | Yes |
|---|
| Sustainability certificates | TCO |
|---|
Weight & dimensions
| Width | 111 mm |
|---|
| Depth | 149 mm |
|---|
| Height | 67 mm |
|---|
| Weight | 52 g |
|---|
Packaging data
| Package width | 190 mm |
|---|
| Package depth | 175 mm |
|---|
| Package height | 55 mm |
|---|
| Package weight | 178.5 g |
|---|
Packaging content
| Box contents | Headset |
|---|
Logistics data
| Pallet gross weight | 171.4 kg |
|---|
| Master (outer) cases per pallet | 96 pc(s) |
|---|
| Master (outer) cases per pallet layer | 12 pc(s) |
|---|
Technical details
| Head-band cushion | Yes |
|---|
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1969 mm |
|---|
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
|---|
Other features
| Compatibility | Compatible with PCs via USB Type-A cable or USB Type-A/C adapter |
|---|
| UNSPSC-code | 43191638 |
|---|
| Compatible operating systems | Windows 11; Windows 10; macOS |
|---|
Product photos and overview provided by the manufacturer through Icecat. Confirm specifications with your rep before ordering.
