Overview
Comfort. Reliability. Value.
Make the most of every call. The EncorePro 300 Series, contact center headsets, are good for workers, callers, and your bottom line. Long-lasting comfort. Total reliability. Noise canceling so customers hear clearly. And exceptional value.
Specifications
Performance
| Product type | Headset |
|---|
| Wearing style | Head-band |
|---|
| Recommended usage | Calls/Music |
|---|
| Headset type | Binaural |
|---|
| Product colour | Black |
|---|
| Operating keys | Answer/end call, Mute, Volume +, Volume - |
|---|
| Colour name | Black |
|---|
| Volume control | Button |
|---|
| Control unit type | In-line control unit |
|---|
| Control type | Buttons |
|---|
| Cable length | 2.19 m |
|---|
| Cable colour | Black |
|---|
| LED indicators | Yes |
|---|
| Signal-to-Noise Ratio (SNR) | 53 dB |
|---|
| Hearing protection technologies | SoundGuard DIGITAL |
|---|
| Country of origin | Mexico |
Ports & interfaces
| Connectivity technology | Wired |
|---|
| USB connectivity | Yes |
|---|
| USB connector | USB Type-C |
Headphones
| Ear coupling | Supraaural |
|---|
| Impedance | 32 Ω |
|---|
| Driver unit | 5.6 mm |
Microphone
| Microphone type | Boom |
|---|
| Microphone frequency | 35 - 21000 Hz |
|---|
| Microphone sensitivity | -38 dB |
|---|
| Microphone direction type | Omnidirectional |
|---|
| Number of microphones | 1 |
System requirements
| Windows operating systems supported | Windows 10, Windows 11 |
|---|
| Mac operating systems supported | MacOS |
Sustainability
| Sustainability compliance | Yes |
|---|
| Sustainability certificates | TCO |
Weight & dimensions
| Width | 111 mm |
|---|
| Depth | 149 mm |
|---|
| Height | 67 mm |
|---|
| Weight | 70 g |
Packaging data
| Package width | 142 mm |
|---|
| Package depth | 55 mm |
|---|
| Package height | 177 mm |
|---|
| Package weight | 185.78 g |
Packaging content
| Box contents | User guide; Headset |
Logistics data
| Pallet gross weight | 149.1 kg |
|---|
| Master (outer) cases per pallet | 16 pc(s) |
|---|
| Master (outer) cases per pallet layer | 4 pc(s) |
Technical details
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1715 mm |
|---|
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
Certificates
| Compliance certificates | CE |
Other features
| Compatibility | Compatible with PCs via USB Type-C cable |
|---|
| UNSPSC-code | 43191638 |
|---|
| Bundled software | Poly Lens; Poly Lens app (desktop) |
|---|
| Compatible operating systems | Windows 11; Windows 10; macOS |
Product photos and overview provided by the manufacturer through Icecat. Confirm specifications with your rep before ordering.