Dell Technologies
DELL 1Y Mail-in to 3Y ProSpt Plus 3 year(s)
Part number 868-9835
1Y MAIL-IN TO 3Y PROSPT PLUS CHROMEBOOK
- Maximum uptime with predictive and self‑healing support - SupportAssist technology helps detect issues before users are impacted and can automatically create cases and run remediation scripts on eligible systems, reducing both incidents and time to resolution.
- Accidental Damage protection for real‑world use - Coverage for qualified drops, spills and electrical surges on supported devices helps customers avoid unexpected repair bills and device replacement costs, especially in high‑risk or highly mobile environments.
- Data control with Keep Your Hard Drive - If a covered drive fails, customers keep the drive and its contents while Dell replaces the hardware—supporting compliance, audit and data‑privacy requirements where sensitive data cannot leave the premises.
- Priority, 24x7 access to experts plus NBD onsite repair - Customers get around‑the‑clock priority routing to experienced ProSupport engineers and next business day onsite service after remote diagnosis for covered issues, helping resolve problems faster and minimize downtime.
- Lower IT burden and more predictable costs - By bundling advanced support, logistics, and protection in a single offer, ProSupport Plus reduces the volume and complexity of break/fix work for IT and helps avoid unplanned out‑of‑warranty expenses over the PC lifecycle.
- Manufacturer
- Dell Technologies
- Part number
- 868-9835
- Condition
- New
- 1GPA category
- Hardware
Specifications
| Service type | ProSupport Plus |
|---|---|
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7x365 |
| Number of years | 3 year(s) |
| Phone support | Yes |
| Web support | Yes |
| Troubleshooting | Yes |
| Parts replacement | Yes |
Product photos and overview provided by the manufacturer through Icecat. Confirm specifications with your rep before ordering.