Dell Technologies
DELL 1Y Mail-in to 3Y ProSpt 3 year(s)
Part number 868-9834
1Y MAIL-IN TO 3Y PROSPT CHROMEBOOK
- 24x7 expert support - Around‑the‑clock access to in‑region Dell technicians for both hardware and common software issues, so users can get help whenever problems arise—not just during business hours.
- Next Business Day onsite repair - After remote diagnosis confirms a covered issue, Dell dispatches a technician and/or parts—typically by the next business day—to get systems back up and running quickly and reduce downtime.
- Proactive monitoring and alerts (with SupportAssist) - Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution.
- Reduced IT workload - Dell experts handle front‑line troubleshooting and coordinated repair, so internal IT teams spend less time on break/fix tickets and more time on strategic initiatives.
- Consistent global experience - Standardized, enterprise‑grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce.
- Manufacturer
- Dell Technologies
- Part number
- 868-9834
- Condition
- New
- 1GPA category
- Hardware
Specifications
| Service type | ProSupport |
|---|---|
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7x365 |
| Number of years | 3 year(s) |
| Phone support | Yes |
| Web support | Yes |
| Troubleshooting | Yes |
| Parts replacement | Yes |
Product photos and overview provided by the manufacturer through Icecat. Confirm specifications with your rep before ordering.